Private Households, Estates and Yachts
"Our service is total and our methods are designed to ensure that our relationships with clients and guests are long lasting..."
In addition to our international hospitality skills expertise, The English Manner has become synonymous with the concept of Household Standards training and management and we offer comprehensive services for all aspects of a client's lifestyle.
For Private Households and Estates, our methods are very similar. We will conduct detailed assessments of the current state of play and perceived needs, developing a complete staff plan for all aspects of the household or estate, job descriptions and training programmes for the highest standards in household and crew operations. As a natural progression to our service, we will assist with recruitment where necessary, develop an inventory system and ongoing management services with a unique Household Standards Manual, and conduct regular refresher training and reviews within the household. Our service is total and our methods are designed to ensure that our relationships with clients and guests are long lasting.
We offer advice and consultancy services in:
- Hospitality, private household and estate management
- Recruitment, training and employee relations
- Legal advisory and payroll advisory services including contracts, staff handbooks, pension schemes and employment law
- Procurement of the finest goods and inventories of silverware, crystal, china, linens and household accessories
- Interior design, architecture, building and design assistance
- Entertaining
- Independent schools advice service
As a natural progression to our service, The English Manner has formed an informal partnership with Charles MacPherson Associates Inc, who is leading the way in service tuition in Canada and the USA. We have decided to work with them for several specific projects to give us each an expanded and strengthened delivery capability in the hospitality and service etiquette marketplace. Located in Toronto, the Charles MacPherson Academy is staffed by professional instructors, including John Robertson, providing a comprehensive programme which covers every aspect of household management and leading to a Certificate for Butlers and Household Managers.
Our client list is strictly confidential and includes international entrepreneurs, VIPs and royalty in the UK, Middle East, Europe and North America.